We started the process of getting M on a pump on September 26. At the class they told us she would be on a pump in between 2-4 weeks. Two months later and still no pump. We have run into several roadblocks. The first was waiting for Omnipod to call us back. Not sure why that took almost 2 weeks. Then it was waiting to see if the DME company that our insurance covers was going to carry the Omnipod. another 3 weeks to find out that yes they will. Then the problem was getting the paperwork from M's endocrinologist. In those 5 weeks M's Dr had left the practice. The Dr that she will be seeing from now on would not sign the paperwork. She stated that M was not her patient. We don't follow up again until December 10th. It took another 2 weeks to get this straightened out.
Finally with all the paperwork we need comes the insurance authorization. I know our insurance and I know this will take a long time. Then on Saturday I get a call from Omnipod. Seems our insurance needs more information. They want the notes from M's last 2 endo visits, her last two A1C labs, and a month of BG logs. Really???? They are going to take the time to look at all of that! Anyway, being a Saturday there was not much I could do to get the notes from the Dr. So that is what I will be doing today. I just hope we don't get a hard time from the Dr.s office again. The lady I spoke with from Omnipod said if I get her the information on Monday, we could possibly have the pump by the end of the week. Fingers crossed that this is true and M can be on her pump before Christmas!
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